Privacy policy

Who we are

Baizon Chowbox is a restaurant in front of the Social Club, Al Dahar, Hurghada, Egypt. This policy covers the baizonchowbox.com website and the Baizon Chowbox mobile app.

What we collect

When you place an order: your name, mobile number, delivery address and landmark, order notes, the dishes you chose, the order type (delivery or pickup) and the payment method (cash or card on delivery). We do not take card numbers or online payments.

When you leave a review: the name you give, your rating and your comment.

On your phone, the app keeps your cart, favorites, language, saved details and the numbers of orders placed from that phone. This stays on the device until you delete the app or its data.

We do not use advertising trackers and we do not sell personal data.

Why we use it

To prepare and deliver your order, to contact you about it by phone or WhatsApp, to show you its status, and to keep records the restaurant needs for accounting.

Who sees it

Restaurant staff who handle orders. When you choose to confirm an order on WhatsApp, the order details go to our WhatsApp number through WhatsApp. Our servers are hosted by MonsterASP.NET and the website by Vercel; they store data for us and do not use it for their own purposes.

Notifications

If you allow notifications, the app alerts you when your order changes status. You can turn them off at any time in your phone's settings.

How long we keep it

Order records are kept as long as the restaurant needs them for accounting. Reviews stay until you ask us to remove them.

Your choices

You can ask us to see, correct or delete the personal data we hold about you. Contact us on WhatsApp or by phone at +20 115 811 2019, or by email at [email protected], and tell us the mobile number you ordered with.

Children

Our services are not directed at children under 13 and we do not knowingly collect their data.

Changes

We will post any change to this policy on this page. Last updated 15 October 2026.